Through our Help Desk portal you can raise help desk requests such as:
1) Reporting a fault for your phone lines, internet or broadband or phone system
2) Request a move, add, programming or change
3) Get answers to frequently asked questions you may have
4) Download software applications for your system such VPN & Soft-Phone clients.
We will also publish service announcements as and when appropriate.
We want to provide the best possible service and really appreciate your feedback and suggestions on how we can improve our service to you.
You can also submit a request or send us an email at
Thank you for visiting and we look forward to serving you.
The Simplicity Help Desk team